GIB TO THE RESCUE OF SMALL BUSINESSES IMPACTED BY COVID IN MALAYSIA AND SINGAPORE - gibizreview.com

HOW GIB OFFERED RELIEF TO SMALL BUSINESSES IMPACTED BY COVID-19 IN MALAYSIA AND SINGAPORE

It has been over a year since COVID-19 affected many not only in Singapore and Malaysia but also many across the world. We at Get’em in Business (GIB) had many clients in global investing and global investment banks that suffered repercussions. No one was immune to its effects. Small businesses were especially hit hard in both Malaysia and Singapore. 

 

Many have lost their lives, loved ones and their businesses due to this global disease outbreak. Its seriousness caused the shutting down of many businesses, loss of employment and salary cuts. This is because the government had to restrict movement as a safety precaution to control the spread of the virus. 

 

Despite COVID-19 affecting many, Get’em in Business (GIB) was able to come up with quick strategies to keep our corporation afloat. While we were prepared with ample reserves and already had a work-from-home workflow system in place, we felt it was important to assist in the revival of the small businesses that had suffered from the impact of the shutdown in both Malaysia and Singapore.  After all, small businesses are the engine of local economies. 

 

Seeing the plight of many in our own network and members, GIB decided to reach out and help small business owners in Malaysia and Singapore gain back their clientele and source of incomes. 

 

As CEO Joel McMurphy said, “It is our way of assisting during tough times. We went all out and in full force. We could not stand by and do nothing. So we just used our expertise and our resources and do what we do best: advise, assist and strategize for the benefit of our community.” 

 

Here are a few ways we were able to extend our expertise and resources in order to come to the rescue of these small businesses. 

 

  • THE GET’EM IN BUSINESS HELPING HANDS CAMPAIGN

As an organisation, we knew many were struggling to make ends meet after the pandemic occurred. One of our strategies was the creation of this programme. The purpose of the GIB Helping Hands campaign was to revive and create opportunities for small businesses to continue operating despite the lockdown and the pandemic. We were able to do this by creating a digital platform where the business owners would be able to interlink their businesses and benefit one another, invest in new opportunities designed according to their needs, as well as make their businesses mobile meaning that even though the entire globe was on lockdown, they were still able to conduct their businesses as usual on this online platform and get income to feed their families as well as improve their businesses and themselves as individuals. GIB managed to onboard a variety of businesses from beauty shops to small delivery companies. These businesses were able to partner and network with each other to deliver products and services and improve the ways to cater to their consumers. For more details on this campaign, read here

 

  • CREATION OF BUSINESS OPPORTUNITIES

When we first set up the GIB Helping Hands Campaign, we had the small businesses in mind however, it later dawned on us during our GIB resolve charity campaign, which is also available on our website, that the employees who had lost their jobs were struggling to make ends meet. We opted to create a way for them to launch their own small businesses on the platform as well as provide them with access to the capital they needed for the startup. Many had no previous exposure to getting access to low-interest lending and other microloan opportunities  

 

Not only that, but these individuals were also able to make small global investments using GIB’s platform which helped them pay off their loans faster and thereafter solely focus on their businesses. As the platform is designed specifically to one’s needs, once the individuals had the capital and launched their businesses, the market was made readily available making their work easier and their businesses easily accessible. 

 

  • BUSINESS SEMINARS 

After the Movement Control Order was lifted, we were able to move around in both Singapore and Malaysia. Following the safety precaution rules, we set up seminars where the GIB experts would meet small business owners in order to educate them on how to have a successful business and the type of strategies to use fit for their business. We felt that this was important because we wanted to share the ways in which our corporation was able to survive the pandemic and help many. We held our first seminars in the heart of Kuala Lumpur and Singapore and would then follow up with the business owners thereafter on how the strategies had worked for them. We were also able to help them develop business plans that were solid and educate them on the importance of research. 

 

  • CREATING AWARENESS AND COMBATING RACISM 

When we launched our platform, we made it a point to monitor the activities in order to make it secure for small businesses. During our study, we found that many were only doing business or marketing to their own ‘kind’ ethnicity. We decided to raise this issue and educate them on the importance of building up each other especially as small businesses. There were many who believed in the “China virus” stigma attached to Covid-19. However, after we were done educating them on this issue, many discovered that their businesses would be better off if they partnered with each other and that some of the things they lacked in their businesses were readily available to them if they networked and partnered with others; they just had to change their mindset. 

 

How GIB Assisted Local Businesses 

For all of these businesses, the pandemic wasn’t exactly welcomed with open arms. However, it was an opportunity to pivot their business models, test, and further refine their plans and strategies. Here are four small business owners that found opportunities during these unprecedented times with GIB’s help. 

 

Ang Choi Wen – florist, Singapore 

It wasn’t long before I had just moved from Australia back home to Singapore when Covid-19 hit the world. I had just launched my flower shop and three weeks later, I had to shut it down. Stressed and worried, I was living off a few savings while maintaining my garden. A friend of mine then told me about the GIB digital platform and it honestly changed my life. The minute I registered my business on the platform, business began to pick up. I realised that with many stuck at home, people wanted flowers to beautify their spaces whether it was for intimate dinners or anniversary celebrations, or just for fun, and at affordable prices. When I realised I could also partner up with other delivery companies on the platform, it made my work so much easier and for this I am forever grateful to GIB. 

 

Shoo Wan Chai – small grocery shop owner, Malaysia 

When Covid-19 hit I was very scared, you know. They allow grocery shops to open but I am very old, so I am scared to get the disease because there is no cure and my immunity system is weak already. My daughter help to register my business and made things easier for me. I partnered up with one delivery company that helps me to transport the goods from home and I am still making money from home. GIB is very good. Quite happy that they brought this service for small businesses you know. Very helpful. 

 

Raj Kumar – aromatherapy shop owner, Malaysia

I really want to say thank you to GIB. We originally catered to the Hindu market who use incense during prayer, but I had to find a way to expand into other markets, so we decided to go into aromatherapy oils and other kinds of incense.  When I first put my business online using the GIB platform I found the market quite easily and fast and I was shipping out items by the next day. Most of my customers still buy the incense for prayer but I have some customers who buy some items from my shop for aromatherapy. It’s very beneficial to me because I thought it was the end of my business but actually there is a good market on the platform. 

 

Muhammad Kasim – pet store owner, Singapore 

Before the pandemic, business was doing okay. However, after registering my business on the GIB platform during the pandemic, my business was really booming. Because many people were staying at home, many were buying all kinds of pets from my shop, from dogs and cats to fish. My reasoning was that people now had the time to own and take care of pets. That’s why my shop was always busy receiving orders left, right and centre. To be honest with you, my shop was never this successful and when the pandemic hit, I thought things would only get worse from here. But thanks to GIB, business is as good as ever.

GIB Malaysia Helping Hands Community Campaign - gibizreview.com

Get’em In Business (GIB) Helping Hands Community Campaign Kicks Off in Malaysia

The Get’em In Business (GIB) Helping Hands campaign is an initiative in Malaysia to give back to the community by helping small business owners not only in Malaysia but also on a global scale. Catering to the needs of small business owners and the community, GIB has employees around the globe that help make opportunities accessible to entrepreneurs and small businesses. The purpose of this campaign is to build small scale businesses from the ground up by educating them on how to improve their businesses, offering access to capital and market strategies and advice, as well as improving networking among small businesses as a whole which also aids in their growth.

GIB Founder and CEO Dr Joel McMurphy explained why this campaign is important: “We strongly believe and have a need to improve the small business market in Malaysia as well as give back to the community at large. We train the small business communities on how to succeed, grow and elevate the community and others around them. We also believe in spreading and sharing knowledge for the improvement of everyone and the easiest way to create such opportunities is by giving back, serving and investing our efforts into the community.”

HOW GIB’S HELPING HANDS CAMPAIGN GIVES MALAYSIAN SMES A BOOST

The aim of GIB’s Helping Hands programme is to build small business owners in Malaysia by providing them with the knowledge and skills fit to better run their businesses. We train the small business community and assist them in the management of their businesses as well as their leadership roles as business owners.

This year, we chose to run the programme in January by holding a seminar each and every weekend of the month. These seminars were designed to be highly interactive with the business owners in order to have a one-on-one relationship and understand their businesses. The seminars were held in Kuala Lumpur with a group of 50 businesses from all over Malaysia. Each of these seminars had our representatives from GIB’s Singapore and Malaysia offices interact with the small business owners to learn more about their businesses to learn how they could improve their businesses in order to grow and thrive in the future.

Aside from sessions by GIB Review analysts and experts, other facilitators from the local business world dialled in for remote sessions. The programme consisted of skills training in business operations, getting access to capital, sales and marketing, digital integration, and business development for the businesses in question. Throughout the month-long programme, we were able to get feedback after a week of the business owners using our strategies and implementing our advice.

MALAYSIAN GIB BUSINESS SEMINARS GENERATES POSITIVE FEEDBACK

The seminars began with GIB Malaysia Review trainers sitting with the small business owners and gathering information about their individual business goals. Then, GIB staff would consult other GIB Singapore teams who would then help develop plans and strategies that would be sent back to the business owners. The aim of this was to target the issues these businesses faced, propose solutions and get feedback from the business owners on the effectiveness of those proposed solutions. Plans and strategies would therefore be implemented by the owners during the week and on the weekends when the seminar was held they would give us feedback on how the strategy changed the small business community for the better.

The response to our programme was overwhelmingly positive. We decided to let you hear from the participants themselves:

Rajesh Ganesan, online grocery shop owner:
“The digital technology used and the one-on-one sessions and strategy development plans have made my business thrive in so many ways.
On the last day of the seminar, we presented a progressive report to show how these strategies have improved and contributed to the growth of our businesses and investments. The technology made it easier for people to know about my business, access it easily and therefore bring more income and consumers my way. The seminars were very informative and we not only learnt a lot about how to grow our businesses but also learnt to support and build each other through team building activities and games that were set up. The activities made it easier to see different points of view and was healthy to accommodate growth and improvement.

I am completely happy and excited for the next seminars to come. Life has been made so much easier and for that, I will forever be grateful and indebted to GIB lah!”

 

Chan Wai Ling, online delivery service:
“Initially when I started my delivery business, it was not easy because I had to walk to every shop and ask them if they could partner with me. GIB’s campaign really changed my life. By the click of a finger now, I’m able to partner up with other small businesses and deliver products and goods to their specified consumers. This would definitely not have been possible without GIB. Changed everything very much for the better. Now, I have so many partnerships, money is flowing and I can also invest it and grow myself and my family not only the business. Before the programme I never thought about opening branches of my business and making delivery easier in different locations. In just four weeks my whole business and mindset completely changed and now I have the capital to expand my business and invest in myself. This new digital technology is very good. I would tell everyone with a small business to use it because it is very beneficial for the business. I am a living proof. Quite happy I can also connect with other small businesses in our community and build each other.”

 

Chun Li Yao, online launderette services:
“I am extremely happy that GIB’s seminars have now been introduced in Malaysia. This campaign has definitely helped in the growth of my business and myself as an individual. Before the GIB campaign, I was unable to get as much clientele as I am getting now.
In just four weeks we have been taught new development plans that can aid the growth of our businesses, how to partner up within the digital platform and share clientele as well as how to invest the money into our businesses and ourselves. Right now, my launderette is able to access anyone with laundry needs in Kuala Lumpur by just the click of a button. They are also able to send their clothes using the delivery services we have partnered up with making it both easier and convenient for not only the consumers but for my business as well. Our current business is located in Kuala Lumpur however I’m looking forward to learning a lot more through the GIB seminars and opening up other branches around Malaysia.”

 

Fatimah Koothra, online boutique business owner:
“Overwhelmed with joy and excitement for the new and coming experiences with the GIB Helping Hands campaign. When I moved from Australia, my physical business was terrible and I had to move back to my hometown in Sabah. The programme’s sessions and the guidance in digital technology has not only made my business thrive, but I am now able to run a physical and online shop in my hometown in Sabah. The growth of my business has enabled me to invest in opportunities that serve me, my business and my family. I definitely am looking forward to gaining more access and business development strategies from the future seminars that are to be held. The only downside is that I have to travel to Kuala Lumpur to attend these seminars but that is not really a downside because I get to network and grow my business. I sent a request on the last day of the seminar and asked them to make the seminars available everywhere in Malaysia and not only KL. I know that GIB will take it into consideration because they actually care about the small business community and our well-being.”

GIB Review is proud of the campaign’s success in Malaysia. “We are forever grateful and appreciative towards the small business community in Malaysia for taking a leap of faith and believing in our campaign and strategies that have been a learning experience and level of growth for their businesses. We continue to admire the commitment and hardworking spirit of the community,” said GIB CEO Joel McMurphy.

Due to overwhelming response and positive feedback, the GIB Malaysia team has decided to hold more programmes in other locations in the country. With the progress made so far, the GIB Singapore team is also confident of holding similar programmes and expanding access to their expertise and knowledge to others in the region. We know that there is a definite need we can serve among small business communities and are committed to continue providing more and doing better. Stay tuned for the next one!